Wright by Special Normal

Privacy Policy

Last updated: December 20, 2025

Special Normal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.

1. Information We Collect

We collect only the information necessary to provide and improve our service:

a. Account Information

What we collect: Basic details such as your name, email address, and OAuth provider IDs (e.g., Google, GitHub) when you sign up.
Why we collect it: To create and manage your account, authenticate you, and provide access to your workspaces.

b. Workspace Data

What we collect: Content you create within the Service (e.g., posts, tags, workspace metadata).
Why we collect it: To deliver the core functionality of the CMS and allow collaboration.

c. Analytics Data

What we collect: Non-identifiable usage data such as page views, timestamps, browser type, and cookies for analytics purposes.
Provider: We use PostHog, a privacy-friendly analytics provider.
Why we collect it: To monitor performance and improve the Service.

2. How We Use Your Information

We use the collected information to:

  • Provide and operate the Service.
  • Enable authentication and account management.
  • Monitor performance and usage trends.
  • Comply with legal obligations.
We do not sell or rent your information to third parties.

3. Data Sharing

We may share your information with trusted service providers (e.g., hosting providers, analytics) who help us operate the Service. These providers are bound by strict confidentiality and data protection obligations. We may also share data if required by law.

4. Data Retention

  • Account data is retained for as long as your account is active.
  • Workspace data is retained until you delete it or request deletion.
  • Analytics data is retained only as long as necessary for performance monitoring.
  • You may request deletion of your data at any time by contacting us at hello[at]specialnormal.com.

5. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:

  • Access and receive a copy of your data.
  • Request correction or deletion of your data.
  • Restrict or object to certain processing.
  • Export your data in a portable format.
To exercise these rights, contact us at hello[at]specialnormal.com.

6. Cookies and Tracking

We use cookies for analytics purposes to understand how visitors interact with our Service. You can disable cookies in your browser settings. PostHog does not track individual users across sessions.

7. Security Measures

We use industry-standard measures, including encryption in transit and at rest, to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via the Service or email.

9. Contact Us

If you have any questions or concerns, please contact us at: hello[at]specialnormal.com